CONTACT US

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Your satisfaction is our priority. We’re available 7 days a week to help with orders, tracking, exchanges, returns, or any other support you need.

Thanks for contacting us. We'll get back to you as soon as possible.

Please allow up to 24hr for a reply.

frequently asked questions

Need a Hand? We’ve Got You.

How fast is shipping?

We ship daily Monday to Friday. Most orders arrive within 2–8 business days.

Note: Items marked as “Out of Stock” or “Pre-Order” will ship once available.

How much is shipping?

We offer free shipping

Do you offer service discounts?

Yes, we proudly do.
We offer exclusive discounts to military personnel, law enforcement, medics, teachers, and frontline workers as a thank-you for your service.

please contact us and provide a proof of status to obtain your discount code.

What is your hours of operations?

We’re here for you 24/7

 

You can call, live chat, or email us anytime. For urgent inquiries, please call directly.

 

📞 Phone: 1-888-345-0777
📧 Email: info@trulap.com

 

All emails and contact form messages are responded to within 24 business hours.

Are the dumbbels in kg or lb?

All Trulap adjustable dumbbells display both kg and lb.


Kilograms are shown on one side, and pounds on the other—for every model.

Do you offer payment plans?

Yes, we offer flexible payment plans.
Add your items to the cart and head to checkout to view available options based on your region.

What is your warranty policy?

Click here to view

How to be a Trulap affiliate?

Click here to apply